Administrative Assistant

Trucare Living Centers Palestine
Palestine Texas
Full Time

THERAPY ADIMISTRATIVE ASSISTANT – FULL TIME
TRUCARE LIVING CENTER – PALESTINE, TX
Join our team and start making a difference!

We are seeking a Full Time Administrative Assistant to support our talented team of therapists at TruCare Living Center in Palestine, TX. Our therapy teams see a diverse mix of orthopedic, neurological, and cognitive disorders, and many of our patients are returning to home. In return for your professional administration, we can offer you a highly competitive hourly rate, and comprehensive benefits.

Pay: $15 – $17/hour based on experience

This position receives support from Ensign Services who provides a wide range of clinical and operational assistance to over 300 independently owned healthcare operations located throughout the United States. Ensign culture has come to life in these facility teams and is evident in the ownership, passion, and celebration found in their departments every day. In addition, Ensign culture has fostered an environment where therapists have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities.

Duties:

• Obtain managed care authorization for therapy services provided in multi-site facilities

• Participate in department and facility meetings as requested and communicate all relevant information with facility staff

• Inspect and audit therapy paperwork to ensure completeness and accuracy to be sent to managed care plans

• Assist in obtaining doctors signatures for therapy paperwork as needed

• Update data in electronic medical record systems and managed care portals.

• May assist with ordering necessary therapy equipment and supplies.

• Follow all facility safety regulations, protocols, policies, and procedures

• Perform other duties as requested

• Ability to multitask, keen eye for detail and being a self-initiator

• Excellent customer service skills

Experience/Qualifications:

• High School Graduate, r experience in similar related role

• Able to communicate in English both verbally and in writing, bilingual Spanish speaking a plus.

• Completion of on-the-job orientation and training program or demonstrates competency in each of the designated areas

• Experience using Microsoft Word, Excel, PowerPoint, and Outlook

• Experience with electronic medical records systems like Optima/Net-Healthcare Solutions and Point Click Care is a plus

• Experience with Managed Care or Medical Online portals for obtaining authorization of services is a plus

• Knowledge of overall managed care insurance processes is a plus

At TruCare Living Center, we believe that exceptional care starts with a strong set of values that guide everything we do. As a Physical Therapist with us, you’ll be part of a team that helps drive the CAPLICO values:
Customer Second: We put our team first, knowing that when we take care of each other, we can better serve our clients.
Accountability: We take ownership of our actions and are dedicated to delivering the highest quality care.
Passion for Learning: We are always growing and improving, embracing new knowledge to enhance our skills and stay at the forefront of physical therapy.
Love One Another: We create a supportive and caring environment where everyone feels valued, respected, and empowered.
Intelligent Risk-Taking: We are not afraid to challenge the status quo to create innovative solutions for our patients and our practice.
Celebration: We celebrate successes, big and small, and recognize the hard work and dedication of our team members.
Ownership: We take full responsibility for our roles, contributing to a shared vision of excellence in patient care.

Browse our website at www.FlagshipTherapy.com and find out why we are truly different in dignifying long term and post-acute care.

Benefits:
Medical, Dental, Vision Insurance (Blue Cross Blue Shield)
401k w/ Match
Paid Time Off
Unlimited CEU Opportunities
Career Advancement Opportunities (Clinical and Administrative Growth Pathways)
Tuition Reimbursement
Scholarship Opportunities
Employee discounts on gym memberships, entertainment events, hotels, movies, theme parks, cell phones, and much more!

For benefit details check us out here http://ensignbenefits.com/
Eligibility for some benefits dependent on full time employment status.

Disclaimer: Pay rates are competitive and determined by various factors. Please note that any rates labeled as “estimated” are provided by third-party job boards and may not accurately reflect the actual pay rates.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability or veteran status.

This job was posted and verified on 05/07/2026

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Last updated 2026-05-07

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